CLICK FOR COVID-19 RESPONSE, FAQs, GUIDANCE & RESOURCES 

GENERAL SUPPORT HOTLINE: (716) 304–0003 Mon – Fri:  8AM – 12PM, 4PM – 8PM
(Tenemos un operador de habla hispana)
BEHAVIOR SUPPORT HOTLINE: (716) 371–1027 Mon – Fri:  8AM – 5PM
(after hours: leave a message with phone number, your call will be returned)

COVID-19 NEWS & RESOURCES

RESOURCES FOR RESIDENTIAL

HELPFUL EMOTIONAL RESOURCES THAT STAFF AND VISITORS MAY FIND BENEFICIAL:

CITY RESOURCES FOR THOSE STRUGGLING DURING THE CORONA VIRUS CRISIS

Food Assistance Resources

  • If you are in need of emergency food access, call the Emergency Food Hotline at 866-888-8777. You can also call 311 to find a local food pantry or kitchen by you. There is no income limit or requirement for emergency food access. To learn more about emergency food, visit access.nyc.gov/programs/emergency-food-assistance/.
  • New York City school children have access to three free meals a day through the Department of Education. There are 400 locations for meal pick-up around the city. No registration, ID or documentation is required but meals must be eaten off premise. Pick up locations can be found at www.opt-osfns.org/schoolfoodny/meals/default.aspx.
  • Seniors ages 60 or older in need of food can contact the New York City Department for the Aging to secure home-delivered meals. Seniors are asked to call 311 or visit www1.nyc.gov/site/dfta/services/in-home-services.page.
  • For those enrolled in the Supplemental Nutrition Assistance Program (SNAP), you can now shop online for produce and groceries to be delivered to your home. EBT cards can be used online for ShopRite, Amazon and Walmart. SNAP benefits cannot be used to pay delivery fees.

Housing Resources

  • The City of New York's COVID-19 Hotel Program provides free hotel stays to eligible New Yorkers who cannot isolate where they live and frontline workers in the healthcare industry who wish to reduce the risk of transmission at home. This will help New York City stop the spread of COVID-19. https://www1.nyc.gov/site/helpnownyc/get-help/covid-19-hotel-program.page

  • If you are experiencing domestic violence call 911 during an emergency. Additionally, to speak with a counselor, you can call the NYC Domestic Violence and Sexual Assault Hotline at 800-621-4673 or 866-604-5350 if you are hearing impared. 
  • If you are at risk of becoming homeless during the coronavirus crisis, call 311 or visit www1.nyc.gov/site/hra/help/homebase.page
  • For those enrolled in the NYC Housing Preservation and Development Section 8 voucher program: If you are having trouble paying rent because of loss of income, email DTRAI@hpd.nyc.gov
  • If your work schedule has been reduced and you’re having difficulty coming up with the money for rent, you can apply for the Cash Assistance special grant request to get benefits for an emergency like this. If you already have an active Cash Assistance case, submit a request online at a069-access.nyc.gov/accesshra/. For those yet to apply and are looking for a one-time grant, you can call the HRA Info line at 718-557-1399.

Unemployment Resources 

  • The 7-day waiting period for Unemployment Insurance benefits has been waived for people who are out of work due to COVID-19 closures or quarantines. 
  • Visit labor.ny.gov/unemploymentassistance.shtm to apply for unemployment benefits.
  • Additionally, you can call 888-469-7365 Monday through Thursday from 8 a.m. to 7:30 p.m., Friday from 8 a.m. to 6 p.m., or Saturday from 7:30 a.m. to 8 p.m.

Education Resources

Mental Health Services

Call 888-NYC-WELL (888-692-9355), text ‘WELL’ to 65173 or visit NYC.gov/nycwell to speak with a trained mental health counselor. 

STATE RESOURCES

COVID-19 Interim Guidance Related to General Management of COVID-19, Staffing Guidance, Respiratory Illness, and Article 16 Clinic Management

OPWDD has released the below interim guidance related to General Management of COVID-19, Staffing Guidance, Respiratory Illness, and Article 16 Clinic Management:

Community Outing and Home Visit Guidance

OPWDD has released the below interim guidance related to Community Outings and Home Visits:

Suspension of Individual Community Outings and Home Visits

Coronavirus Guidance for OPWDD Service Providers

The Office for People With Developmental Disabilities (OPWDD) is providing guidance to caregivers, families, and State/Voluntary provider agencies which provide services or support to individuals with intellectual and developmental disabilities (I/DD). Department of Health 24/7 Hotline: 1-888-364-3065

Guidance on Telehealth

OPWDD Interim Guidance Regarding Site Visits (3/13/20)

NYS DOH Information for Providers

Updated Information and Guidance on status of Direct Support Professionals
From OPWDD and SED:

Direct Support Professionals are essential and integral employees to OPWDD’s provision of services, and that is especially true during this public health emergency. OPWDD has remained in close consultation with our partners at the New York State Department of Health and the New York State Education Department, as well as with those at the federal and local level, to ensure the health and safety of all staff.

In guidance issued by the NYS Education Department, found at:  Additional Guidance on Statewide School Closures Due to Novel Coronavirus (COVID-19) Outbreak in New York State  – March 17, 2020, DSP’s are classified as essential health care workers:

“Essential health care workers may include licensed health professionals such as physicians, nurse practitioners, physician assistants, registered nurses, LPNs and nurse assistants or laboratory personnel and direct support professionals. First responders may include paramedics, emergency medical technicians, police officers, and firefighters.”

As you know this is a rapidly evolving situation. Please check the New York State Department of Health (DOH) Novel Coronavirus webpage for frequent updates.

COVID-19 Information from NYEIS including the use of telehealth

COVID-19 Toolkit for Direct Service Providers

https://nadsp.org/covid-19resources/?fbclid=IwAR3_aN3We_-o1eWw0JDxr6bKxIQq81Un0RaaxGqWeoubxej89gfT680Bf88

Self Care Resource Video for DSPs during a crisis: https://www.youtube.com/watch?v=CL95EsnLFuo&feature=youtu.be

Videos

< Back to Home

Constructive Partnerships Unlimited (Formerly Cerebral Palsy Association of New York State)

40 Rector Street, 15th Floor New York, NY 10006

Check us out on Muse:  https://www.themuse.com/profiles/constructivepartnershipsunlimited

Back to top